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Get Help Sooner - Care Navigation

Get help sooner. Why wait to see your doctor? You may not need to...

From 1 October 2018, GP Practices in the East Riding of Yorkshire introduced an new way of working that will make it easier for you to get help sooner.

The next time you contact the practice to book an appointment a specially trained receptionist (care navigator) will ask you some basic questions about your condition. With this information they may be able to provide you with options for seeing a healthcare professional or service that is more appropriate for your condition. This means you don’t have to wait to see your doctor first.

For more information please visit

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