We now have a dedicated Prescription Telephone Line for Housebound and elderly patients to order/request their regular monthly medication.
This line is available between the hours of 1.30pm and 4.00pm.
Every Monday to Friday (excluding Bank Holidays).
To use this service please call (01482) 755 300
Please be pateint as the line may be busy or engaged. Should this be the case please try calling later or the following working afternoon!
Please note we will no longer be accepting regular prescription requestes via the main telephone line.
Due to the Covid-19 pandemic we no longer accept paper prescription requests and those pateints who are not housebound or elderly are advised to order their regular medications via their online account or the NHS App.
If you do not have an online account, please call the surgery to request access.
Please do not attend/visit the practice unless you have pre-arranged appointment!
Patients are reminded to order/request their regular prescription items at least 7 - 9 days before their medication is due to run out.
It takes 2 - 3 working days for your request to be processed by the practice and a further 3 - 4 working days for your chosen pharmacy to dispense your prescription items.